Chapter 2 - The Intake at Memorial

The sliding automatic doors of Memorial Hospital’s emergency department hissed open, and the freezing blast of conditioned air hit my raw scalp like a bucket of crushed glass.
I stumbled toward the triage desk, clutch-holding Eleanor’s leather-bound portfolio against my chest like body armor. My right hand was coated in a sickening mixture of melted hair fibers and clear blister fluid. Every heartbeat thudded directly into the roots of my hair, radiating blinding waves of nausea down into my jaw.
The triage nurse, an older woman with silver-rimmed bifocals and a name tag that read *M. Higgins, RN*, looked up with a practiced, weary smile that shattered the instant her eyes reached the crown of my head.
“Sweet Jesus,” she breathed, jumping up from her rolling chair so fast it slammed into the counter behind her. “Trauma two! Get a gurney right now!”
“I don’t need a bed,” I rasped, though my knees trembled violently against the linoleum. “Just… the burn unit. Please. Don’t page Dr. Richard Brennan. Don’t put my name on the public board.”
Nurse Higgins was already around the desk, her rubber-soled shoes squeaking. Her hands hovered near my shoulders, careful not to touch me. “Honey, your scalp is bubbling. You’ve got second- and third-degree thermal damage along the parietal line. Who did this?”
“It was an oven,” I whispered.
A tall, sharp-featured woman in surgical scrubs and a spotless white lab coat stepped through the double doors leading to the acute bays. Her badge read: *Dr. Evelyn Vance, Chief of Burn and Reconstructive Surgery.* She had eyes like polished slate—cold, analytical, and intensely perceptive. The moment her gaze landed on me, the clinical detachment in her face tightened into something dangerous.
“Don’t touch her head with generic gauze,” Dr. Vance commanded, her voice cutting through the hum of the ER. “Get silver sulfadiazine, sterile saline soaks, and prep Isolation Three in my wing. We bypass general admissions.”
“Dr. Vance,” Nurse Higgins began, “her intake paperwork—”
“I’ll sign the emergency provisional admission myself,” Dr. Vance said, stepping directly in front of me. She didn’t flinch at the stench of burned flesh and scorched keratin. Instead, her eyes narrowed as she tilted my chin up by the very tip of my jawbone, examining the clean, precise line where the heat had seared my hairline while sparing the bridge of my nose.
“Curious,” Vance murmured, almost to herself. “A domestic kitchen flash fire produces diffuse scatter burns. This… this is focal convective heat applied under mechanical restraint.”
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She looked deep into my eyes. “Who held you down, Olivia?”
My breath caught in my throat. I hadn’t even told them my name.